1. Overview

At LUAN, we value your privacy and are committed to protecting your personal information.
This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

2. Information We Collect

We may collect the following information when you interact with our site:

• Personal details (name, email, shipping address, phone number)

• Payment and billing information

• Browsing behaviour and preferences (via cookies or analytics)

3. How We Use Your Information

Your data is used to:

• Process and deliver your orders

• Communicate updates about purchases or customer support

• Improve our website experience and product offerings

• Send newsletters or offers (only if you have opted in)

We never sell or share your personal data with third parties for marketing purposes.

4. Data Security

We use secure servers and encrypted payment systems to protect your information.
Access to personal data is restricted to authorized personnel only.

5. Cookies

Our website uses cookies to enhance your browsing experience.
You may disable cookies through your browser settings, though some features may not function properly.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent to marketing communications at any time

7. Contact Us

If you have any questions about how we handle your information, please contact:
📩 Email: luan.customerservice@outlook.com